Recent Posts

The Cleanest Clean Room

5/24/2022 (Permalink)

Wine Making Room Here our crews are standing at the ready to perform the detailed cleaning!

When you think about the food items you consume, you have to think about where and how they are processed.  Some things are done locally, in small batches and so the facilities look like a standard commercial kitchen.  For larger batched items, the process to making them sometimes looks more like a science experiment than a kitchen! 

Over the summer SERVPRO of Victor/Canandaigua was called to a facility that makes large batches of wine from local grapes.  This facility was outfitted with large tubes, pipes, wires, and knobs.  When the floor in this room was refinished, it put red dust on everything! 

That's where the SERVPRO cleaning pros came in to make sure that the environment was clean enough to produce wine in again.  The last thing any person wants is a dusty glass of Merlot!  We are well versed in the art of cleaning intricate pipe-work and being up high on ladders to achieve a clean standard.  It took 6 technicians a day to clean the entire production room to rid it of the dust.  A Job well done! 

Minutes After the Flood

5/19/2022 (Permalink)

Verifying credentials of a contractor is important.  It's not only important to make sure the job is done right, but it's important because you want to make sure they know how to properly secure an emergency to prevent further damages or injuries!

When there is a catastrophic flood event, sometimes the resources to do the cleanup immediately are just not available.  That makes it important for the first responders on-site to be able to do what is necessary to stabilize the environment and secure the building to address the hazards.

There are many hazards you can find in a home that was water damaged such as flooring integrity, electrical wires, contaminated water, and asbestos containing materials being exposed.  A contractor who is well versed in building materials and structural drying can identify and mitigate these hazards immediately after responding.

When you make a decision to call in the professionals to dry up your water damage, never forget that the minutes right after the flood are what matter the most.  Pick a professional that is going to think of everything so that you don't have to! 

G.A.R. Memorial Hall

5/19/2022 (Permalink)

SERVPRO vehicles on-site A beautiful day in Hunt, NY

In 1880, the Grand Army of the Republic was tasked with building community hall located in Hunt, NY.  This hall was built primarily as a place for the GAR to hold meetings, but through out the years was used for all sorts of community events - from social gatherings to town hall meetings.

The hall was built exclusively by Civil War veterans who's ancestors still have ties to the area to this day.  This is what makes this building such a valuable piece of not only Hunt's history, but our countries history.  When the people tasked with restoring this building needed help with a water issue in the basement, they tasked SERVPRO of Victor/Canandaigua to help.

There is nothing more rewarding in the restoration business than being able to contribute hard work and knowledge to a community project.  Knowing that for generations there will be a place for the community to gather with such history is the greatest feeling.  We are truly honored to have been a part of this! 

Big Box Bathroom

5/19/2022 (Permalink)

Contaminated Toilet This is just one area of a large bathroom that was completely affected by CAT 3 water.

Having to go to the bathroom in a public place sometimes can be uncomfortable.  Some people are very comfortable with it, while others cannot do it at all.  I am somewhere in the middle, I am comfortable with a public bathroom as long as it is properly maintained.

When you're shopping at a store, you can usually expect the bathrooms to be relatively cleaned.  Most places have policies in place to make sure that their facilities are cleaned regularly.  That being said, you cannot expect a teenager working at a big box store to clean up a CAT 3 sewage loss.  That's when you call in the big guns.

Early on a Friday morning, SERVPRO of Victor/Canandaigua was called to a local strip mall to clean up a sewage back-up in their bathroom.  Upon arrival, the crew found contaminated water in multiple bathrooms and a break room.  They wasted no time treating, steam cleaning, scrubbing, and disinfecting everything the water touched.  This ensured that the next person in that bathroom would not have to worry about an odor or getting dirty! 

The store was able to open a few hours later, and they were grateful that SERVPRO was there to save the day! 

7ft of Water is WHERE!?

5/19/2022 (Permalink)

Water Line The water was so high in this basement that it was "kissing" the rafters overhead!

A burst water supply line coupled with a sump pump failure is a recipe for A LOT of water. Over 7ft of water, to be exact.  When SERVPRO of Victor/Canandaigua responded to this home, there was so much water that the fire department had to get involved.  Once it was pumped out, the real drying process began.

The water line was so high on the block wall (check out the picture!) that our technicians had to stand on a step-ladder to measure it.  As you can imagine, everything in the basement was affected including shelving, boxes of contents, the HVAC unit, and the hot water tank.  There was over $15,000 worth of electrical work that had to be done to get power restored to the home.

Between contents, structural drying, utility work, and permitting - the price tag on this loss was very high.  Luckily for this home owner, SERVPRO of Victor/Canandaigua was there to get the water out of the basement, and drying things out in a timely manner! 

A Spring Cleaning

5/3/2022 (Permalink)

In our opinion, there is nothing better than a deep cleaning of your basement/garage at the beginning of spring.  It's a tale as old as time, when the weather breaks we all pull out the dusty mattresses and dirty bins to give them a good scrubbing.  Being clean and organized is a great feeling.  Paired with sunshine, birds chirping, and flowers blooming is an exceptional feeling!  

SERVPRO of Victor/Canandaigua loves helping with the spring cleaning projects.  We do everything from scrubbing the basement walls to vacuuming the garage ceiling, getting all the cleaning detail work done that a home-owner doesn't like doing.  Using HEPA vacuums, big green steam cleaners, and large air movers and dehumidifiers to dry out the corners of the basement is our bread and butter!  

We've even helped our neighbors move out old couches, tear up dusty carpeting to replace with brand new flooring, and scrubbed cabinets clean of food debris.  There isn't a cleaning job in your home that we have not done at SERVPRO of Victor/Canandaigua.  We love a clean home as much as you do, and it makes us proud to be helping the community shine! 

Van on Fire

5/3/2022 (Permalink)

Van on Fire! The garage was a total loss, but thankfully the home was saved!

In early 2021 a garage fire broke out in Walworth, NY!  Luckily, the home owners were able to get out of the house and get the fire department on-site in a timely manner.  The garage was a total loss, but the home was saved.  The fire was started after an accidental gas leak ignited in the garage.  As you can see in the picture, the fire spread to the entire garage and took the family van with it.

It is important to know what your plan of action is in a fire.  Having a conversation with all family members and people living in the home is the first step.  When a fire breaks out, where are your points of exit?   Does everyone know where the fire extinguishers are?  Answering these questions BEFORE the emergency is key to minimizing loss.

Beyond that, knowing what chemicals are in your storage areas is important as well.  A lot of different products are flammable, and should be kept in a place that does not compromise the rest of your home.  A small step like this can go a long way to making sure you are not at risk of having an uncontrolled fire in your home! 

Master Bathroom Mayhem

5/3/2022 (Permalink)

What could be worse than waking up suddenly at 4am on a Saturday?  Stepping down from your bed to find your carpet soaked, that's what!  Our latest adventure in water damage happened in Geneva NY, when an unsuspecting customer found out the hard way what happens when a pipe bursts in the Master Bathroom!  

Luckily, she knew just who to call - SERVPRO of Victor/Canandaigua.  As we are just a stones throw away from the beautiful city of Geneva, NY!  4 hours after her call, we had pulled up all the affected carpeting, detached base trim, and made sure her home was drying out effectively.  The damage, unfortunately, was not contained to the master bathroom/bedroom.  Water had flowed through the ceiling into the kitchen, as well as the finished basement.  

All in all, she was lucky enough to have been home when this happened.  Her quick actions calling in SERVPRO coupled with our expertise in water mitigation had her home secured and drying in a matter of hours! 

Emergency Department Flood

5/3/2022 (Permalink)

When the largest hospital in Newark, NY called SERVPRO of Victor/Canandaigua, we were ready to answer!  There was an emergency happening there, but this time it was our turn to be the first responders!  A pipe leak on the 2nd floor caused damages to multiple rooms including some patient rooms and a few labs. 

Our on call team headed out to the loss site immediately to stabilize the environment.  We take great pride in having the knowledge of how to effectively and safely dry-out commercial structures.  There are many moving pieces to commercial losses including knowing the entrance points, understanding how work flow cannot be interrupted during mitigation, and managing multiple contact personnel.  

When SERVPRO of Victor/Canandaigua gets called in for a commercial loss, we prepare to coordinate many moving parts to ensure the damages are minimized from the first minute!  You can rest easy with your business in the hands of professionals that love to take care of the BUSINESS of drying things out! 

When it RAINS it POURS!

4/20/2022 (Permalink)

Who doesn't love sitting on the front porch with a steamy mug of tea when it's raining outside?  If you've got a tin roof, EVEN BETTER!  The sound of falling rain singing off the aluminum eves is sure to give you the homiest of feelings.

That is, until you go into your basement and find feet of water.  Water damages in basements on stormy nights are common place, and it's usually not IF but WHEN will it happen to you.  Luckily, SERVPRO of Victor/Canandaigua stands at the ready when it pours outside.  We don't have a mug of tea on the porch, we have our extractor wands and air movers!  

Don't let a water damage or flood event get you in a sour mood when it's raining outside, call the professionals in to do what needs to be done.  We are constantly on the move in the storm, helping customers with water extraction, debris removal, and general clean-up in the storm.  When it rains, it pours, and SERVPRO employees love it!