What our Customers say...

Water Damage Testimonials

Thank you for the great men you sent out to do the job!

I needed to write a note of thanks…too often, you probably hear about the things that did NOT go well. 

On Aug 15, you came to my home, and assessed the water damage to my basement.  I had a business meeting in Syracuse later that day, yet needed to have someone assess the damage and determine how to ward off additional damage from occurring.  Thanks to your efforts, two wonderful SERVPRO professionals came out to my home within an hour, set up blowers/dehumidifier – allowing me to jump in the car and head out of town (while knowing that the water damage was being taken care of.)

Zeke and Dan are truly awesome representatives of SERVPRO.  Both were professional, compassionate and efficient.  Today’s labor market is tight, and it’s hard to find good help.  These gentlemen are top notch.  Please be sure to recognize them for their outstanding customer service!

Thank you again for the peace of mind that I gained in using SERVPRO.

Doreen S. - Victor, NY

I truly cant say how much we appreciated SERVPRO's accountability and reliability . We are very pleased with the service the crew provided us with ! Thank you once again!  

I wanted to take the time to write you and let you know of the experience I had with SERVPRO after I had a flood in my basement.  From the first contact on the phone, to the crews in my home, it was top notch professionalism and excellent customer service! Thank you so much!

I want to take the time to thank you for the excellent job you and your company did to help me through a most difficult time in my life. 

Both days of service the crews were hard working, courteous, and considerate. Would definitely recommend them and your company.

I am sorry this is so late in coming.  Every time I look at my beautifully cleaned carpets, I am reminded of the great job your team did! They were neatly dressed, very pleasant, and professional. We really enjoyed doing business with your company!

John & Brian were very courteous and helpful. They showed GREAT care with our home as it was limited area of damage. They were careful with doors and furniture and very neat. It was late on a Friday when they arrived but they did not rush the work. You are very lucky to have these two men on your team. Invest in them!