Big Box Bathroom
Having to go to the bathroom in a public place sometimes can be uncomfortable. Some people are very comfortable with it, while others cannot do it at all. I am somewhere in the middle, I am comfortable with a public bathroom as long as it is properly maintained.
When you're shopping at a store, you can usually expect the bathrooms to be relatively cleaned. Most places have policies in place to make sure that their facilities are cleaned regularly. That being said, you cannot expect a teenager working at a big box store to clean up a CAT 3 sewage loss. That's when you call in the big guns.
Early on a Friday morning, SERVPRO of Victor/Canandaigua was called to a local strip mall to clean up a sewage back-up in their bathroom. Upon arrival, the crew found contaminated water in multiple bathrooms and a break room. They wasted no time treating, steam cleaning, scrubbing, and disinfecting everything the water touched. This ensured that the next person in that bathroom would not have to worry about an odor or getting dirty!
The store was able to open a few hours later, and they were grateful that SERVPRO was there to save the day!